Emotional intelligence on job performance: A study on Malaysian employees.

BACKGROUND: The COVID-19 pandemic has affected the emotional intelligence of employees through the negative effects on their mental health, and led to poor workplace performance. OBJECTIVE: The purpose of this research is to examine the level of EI of Malaysian employees in various sectors affecting their job performance through the mediating influence of psychological capital by using the Schutte Self-Report Emotional Test (SSEIT), 24-item Psychological Capital Questionnaire (PCQ-24) and Role-Based Performance Scale (RBPS) theories. METHOD: A quantitative study was conducted. 350 sets of questionnaires were given out to Malaysian employees, of which 311 were returned. Data were analysed through regression analysis. RESULTS: The results showed that all emotional intelligence subscales, except for utilising emotions, have a significant relationship with job performance through the effect of psychological capital. CONCLUSION: This study offers valuable and insightful implications by combining the SSEIT, PCQ-24, and RBPS models to investigate the effect of emotional intelligence on job performance in Malaysia, which is an unusual combination model to analyse employees' job performance. It helps Malaysian companies, managers, employers, and other related parties to recognise the processes and elements that influence employees' work performance. This research also successfully developed an extended SSEIT model together with PCQ-24 and RBPS and verified their applicability on workplace performance.

Developing Subjective Well-Being Framework to Address Local University Students' Withdrawal Intention during Covid-19 Pandemic

Under the background of pandemic of Covid-19, the world over has reached to an inconceivable state ofchaos.Therefore,partakinginUnitedNations’2030AgendaforSustainableDevelopmentisanimperative obligation. This study’s framework involving subjective well-being and withdrawal intentionamong university students, harmonizes with at least six (good health, education, economic growth, nopoverty, no inequality, and peace and injustice) (SDGs). Moving along UN’s initiatives,Malaysia'sMalaysia Education Blueprint (2015-2025), acknowledged the issues of support for the disadvantagedstudents, implemented initiatives to provide greater education accessibilities as part of development ofsocio-economic capital. However, university students’ compromised health and escalating withdrawalfrom universities continue to be apparent. The impact from Covid-19, causing job losses and reducedincome, consequently affecting the psychological state and livelihood of university students. Therefore,identifying the subjective well-being and withdrawal intention specific to university students is crucial.This study aims to investigate the antecedents of university students’ subjective well-being, as well as theconsequences of their subjective well-being. The main aim is to develop a framework to understand thestudents’ withdrawal intention in managing their reduced subjective well-being affected by the infamousCovid19. Management of public and private universities will be able to develop fitting strategies tomitigatewithdrawalintention specificto universitystudents.